Module 03 is optional. Choose the plan that matches your system's scope and required response time — or start without ongoing support and book individual hours as needed.
Basic
from €750per month
Stable system, few change requests — keep it running, not evolving
Automated monitoring & monthly system check
Scheduled security and compatibility updates (1×/month)
1 support request/month by email — up to 30 min., bug fixes
Response within 3 business days
Recommended
Support
from €1,200per month
Active systems with ERP integration and/or AI — ongoing small improvements
Everything in Basic — no limit on support requests
Response within 2 business days
Monitoring of AI components
2 hrs/month for adjustments within existing modules
Full Support
from €1,900per month
Business-critical systems — fast response, proactive development
Everything in Support
Same-business-day response
Priority on incidents
4 hrs/month included + quarterly review with recommendations
Larger extensions (new feature, additional interface) are quoted as a separate fixed-price proposal — agreed in writing before we start.
Not sure which plan fits? In the intro call we'll figure out your system's scope and typical support needs — no obligation.
